BHANDARI , Mahesh S.; POLONSKY , Michael J. An Empirical Investigation of the Effect of Interaction Justice Perception on Consumer Intentions After Complaining. Journal of Law and Governance, [S. l.], v. 2, n. 1, p. 11–20, 2007. DOI: 10.15209/jbsge.v2i1.95. Disponível em: https://jpp.vu.edu.au/index.php/jbsge/article/view/95. Acesso em: 1 apr. 2026.